Privacy Policy

1. Commitment to Privacy
Cafeína Iniciativas de Restauração, S.A. (hereinafter "Grupo Cafeína") respects the privacy of its website users and is committed to protecting their personal data in accordance with the General Data Protection Regulation ("GDPR") and all other applicable legislation.
This Privacy Policy explains how we collect, use, and protect the personal data of Grupo Cafeína website users.

2. Data Controller
Personal data collected through Grupo Cafeína websites is processed by:
Cafeína Iniciativas de Restauração, S.A.
Tax ID: 503 453 765
Rua Dr. João Canavarro 305, 4th Floor, Room 41
4480-668 Vila do Conde
Phone: 226 189 953
Email: geral@cafeina.pt
For any questions related to personal data protection, please contact us at: rribeiro@cafeina.pt

3. Data Collected
Grupo Cafeína's website is informational in nature but may collect personal data through:
Contact forms;
Newsletter subscriptions;
Recruitment applications;
Information requests;
External integrations related to reservations.
Data collected may include:
Name;
Email address;
Phone number;
Information voluntarily provided by the user in the message content.

4. Purpose of Data Processing
Personal data collected is used solely for:
Responding to contact or information requests;
Managing communications with users;
Recruitment processes;
Sending communications or newsletters, where consent has been given;
Improving the browsing experience and website performance;
Compliance with legal obligations.
Data processing is carried out based on:
The user's consent;
Pre-contractual arrangements;
Grupo Cafeína's legitimate interest;
Compliance with legal obligations.

5. Reservations and External Services
Reservations made through Grupo Cafeína websites may be managed through third-party external platforms, namely TheFork.
By using these features, users may be redirected to external platforms subject to their own privacy and data processing policies.
Grupo Cafeína is not responsible for the privacy practices or data processing carried out by third parties.

6. Data Sharing
Grupo Cafeína does not sell or share personal data with third parties for commercial purposes.
Data may, however, be processed by subcontracted entities providing technical, hosting, communication, statistical analysis, or operational support services, acting solely under Grupo Cafeína's instructions and in compliance with applicable legislation.

7. Data Retention
Personal data will be retained only for as long as necessary for the purposes for which it was collected or to comply with legal obligations.

8. User Rights
Under applicable legislation, users may at any time:
Request access to their personal data;
Request correction of their data;
Request deletion of their data;
Restrict or object to processing;
Withdraw previously given consent;
Request data portability, where applicable.
To exercise any of these rights, please contact us at: geral@cafeina.pt
Users may also file a complaint with the Portuguese Data Protection Authority (CNPD).

9. Data Security
Grupo Cafeína implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or destruction.

10. Changes to the Privacy Policy
Grupo Cafeína may update this Privacy Policy as needed.
Any changes will be published on this page.

Last updated: May 2026.